Who we use
Black Antler are fully aware how important an efficient and prompt delivery service is to our customers.
Our parcels are delivered by DPD Local who have, year on year proved themselves to be one of the most efficient couriers around, providing a consistently high success rate compared to their competitors.
Predict – Our One Hour Delivery Window
DPD Local provides customers with a one hour delivery window so you don’t have to wait in all day for your parcel:
• Customers are given a one hour delivery window
• You can be notified of this by text, email or both (these details can be added during the checkout process)
• If not convenient you can use the text or email to change the delivery date
Track Your Order
You are able to track your order using your unique order number which can be found on your order confirmation email. If you don’t have a web order number you can contact us and we’ll provide it for you.
DPD collect and generate the tracking details. You’ll receive notifications from DPD Local Direct. We will manually update your account/PayPal order.
Website Delivery Options & Charge
Any website order worth over £150 inc VAT is FREE DELIVERY! *
Incremental charges may be applied for any order over the listed weights above for AM, Pre 10:30 and Saturday deliveries.
PLEASE NOTE:
– Direct shipments to end users in Southern Ireland, Guernsey and Jersey are currently suspended, Please check with us for most recent updates.
– Cut-off for next day delivery is 16:00 Monday – Friday unless stated otherwise above the search bar at the top of the website
– Next day delivery applies to UK mainland only. Deliveries to Scottish highlands, Ireland or Channel Islands may take 2 working days.
– There may be a sur charge applied for certain addresses (N. Ireland, Channel Islands, Isle Of Man, Scottish And Scilly Isles)
– The above delivery charges apply to web orders only.
* In the exceptional circumstance that the order is over £500 but the weight of the order makes free shipping unviable, we will contact you to work out the best solution for both parties.